Identity verification and payouts
We use Stripe to support Dibber identity verification, payout onboarding, and weekly payments. Dibbers must provide a valid driver’s license or another government-issued photo ID accepted by Stripe through the designated verification process.
Stripe may request additional information needed to verify identity, establish a payout account, prevent fraud, or meet legal requirements. Stripe’s handling of this information is described in its Privacy Policy.
Our verification process requires a selfie to match your identity document. LineDibs stores the Stripe verification session reference and status, linked to your Dibber and payout accounts. The app uses these records to check your verification status. Stripe collects identity documents and selfies through its verification process.
Mobile Information and SMS
When you enroll in LineDIBS text messages, we collect your mobile number, messaging preferences, consent and opt-out records, and information associated with messages sent or received, such as message content, timestamps, and delivery status.
We use this information to send messages you requested, coordinate services, provide support, administer your preferences, troubleshoot delivery, prevent misuse, and demonstrate compliance with messaging requirements.
We do not sell, rent, or share mobile numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. SMS consent is specific to LineDIBS and is not transferred to another sender for its marketing.
We may disclose necessary messaging information to providers, aggregators, and carriers that help operate and deliver our text messages, subject to appropriate restrictions. We may also disclose information when required by law or valid legal process. General sharing provisions elsewhere in this Policy do not authorize sharing SMS consent or mobile information for another party’s marketing.
We retain messaging information only as reasonably necessary to operate the program, resolve issues, and meet legal requirements. After an opt-out, we may retain a limited suppression record to prevent further unwanted messages and records needed to document consent and its withdrawal.
Reply STOP to unsubscribe or HELP for assistance. You may also contact [email protected]. Do not send government-ID images, Social Security numbers, passwords, or full bank-account information by SMS.
Product analytics
We use Amplitude to understand how people use LineDibs, including page visits, interactions, bookings, and Dibber activity. Signed-in activity is associated with an internal account identifier and account role. We also use session replay with masking to help understand the experience.
Our analytics integration excludes admin pages and filters sensitive content. We do not intentionally send phone numbers, names, chat messages, identity documents, card numbers, or bank-account details as analytics event properties.
Provider policies and contact
See Stripe’s Privacy Policy for its handling of identity and payout information and Amplitude’s Privacy Notice for its data practices.
For questions about this policy, contact [email protected].